Terms and Conditions
The time I need to prepare an order for dispatch varies. For details, see individual items.
Leggings 7-14 days.
Handmade clothing 14-21 days.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply in their country. I regret delays caused by shipping times but we are unable to take responsibility for shipping delays.
Returns and Exchanges
Contact us within: 14 days of delivery if you are unhappy with your purchase. Because our products are made custom made for each customer we regret that we can only offer exchanges if the item is faulty or damaged.
Please dispatch items back within a 30 day period. We regret that we are unable to offer refunds or returns after a period of 30 days. Refunds cannot be offered on any B couture made-to-measure garments but we will do our best to right any issues.
Refunds and/or credit notes are not issued against items which have been damaged by customer wear.
We cannot accept cancellations on Orders which have been paid for.
B Couture orders are non-refundable as these are custom made to each customer, however we can accommodate reasonable adjustments. Please get in touch with us on the contact page for further assistance.